Frequently Asked Questions

We provide garage door design, installation, repairs and servicing across Newcastle, Central Coast, Hunter Valley, Lake Macquarie, Port Stephens, and nearby areas. Call us on (02) 4942 2919 during business hours or fill out our online form, and we'll respond by the next business day. Our team is ready to assist you with all your garage door, shutter & gate needs!

Our expert team is available Monday through Friday from 7:00 AM to 4:00 PM. You can contact us during these hours to book immediate repairs, schedule routine maintenance, or discuss custom architectural designs for your home or business

Yes, absolutely! We offer a no obligation free measure and quote service for all budgets. We will guide you through styles, materials, and premium finishes to find the perfect garage door design to elevate your property's value.

Macquarie Garage Doors have a showroom that you can visit to browse and discuss your garage door requirements. Unit 1, 24 Oakdale Road Gateshead NSW 2290 Australia Our facility features an accessible entrance and onsite parking, making it easy to drop by and view high-resolution design options in person.

Yes. We specialise in fast, reliable repairs for common functional triggers like broken springs, snapped cables, malfunctioning motors, and damaged door panels. Our experienced technicians respond quickly to secure your home and restore smooth, quiet operation.

Yes, we offer replacement remote controls for all major brands of garage doors and automated gates. You can purchase and program the remote yourself or book a service with us for programming assistance. Visit our showroom in Gateshead or call us at (02) 4942 2919 during business hours. Tip: Check and replace your remote control battery before assuming it no longer works. Batteries can be purchased from local retailers.

We supply and install all major brands, including Gliderol, Merlin, Grifco, B&D, Signature, Danmar, and many others. You can trust us to provide high-quality products from reputable manufacturers.

The price of a new garage door varies based on its type and size. Single roller doors range from A$1,300 to A$5,000, while single panel or tilt doors range from A$1,500 to A$6,000. Double roller doors range from A$2,100 to A$6,500, and double panel or tilt doors range from A$2,500 to A$8,000. Custom materials may increase the price. Each door is custom-made to fit your garage. Contact us for a free measure and quote. Visit our gallery for inspiration.

The most cost-effective garage door option is typically a roller door. Roller doors are less labor-intensive to assemble and require fewer materials, making them budget-friendly. They are made from a single metal sheet, usually coated steel or Colorbond, ensuring strength and durability.

Regular garage door servicing will help minimize the chance of failure when you least expect it. Garage door service intervals should be every 12 to 24 months, depending on the warranty requirements and usage rate (low = 2-4 times per day & high = 12+ times per day). If you have a high usage rate, have your garage door serviced at least every 12 months and at least every 24 months for low usage rate. To determine the optimal service schedule for your garage door, also take into account its location, the local climate, its degree of exposure, any physical stress it endures, physical impacts, and if it's used commercially.

WARNING: Manually opening a garage door can be dangerous. If your sectional or panel garage door is stuck or without power, follow these steps: 1. Ensure the door is fully closed and clear of people and objects. 2. Locate the emergency release cord (usually a red handle) and pull it down to disconnect the door from the opener. 3. Carefully lift the door straight up using even pressure on both sides. If you encounter resistance, stop and contact Macquarie Garage Doors. We offer comprehensive servicing and repairs in Newcastle, Central Coast, Hunter Valley, Lake Macquarie, and Port Stephens.

We supply, install, and service premium Merlin motorised openers—featuring smart myQ automation and remotes—while also offering comprehensive sales, programming, & servicing for other trusted leading brands like B&D. Whether you need a smartphone-controlled upgrade or a reliable replacement remote, we have the right automation solution for your setup.

Yes! We bridge the gap between high-end aesthetics and mechanical reliability by working directly with homeowners, architects & builders to design & install custom architectural garage doors. Choose from premium Colorbond cladding, modern aluminium battens, natural timber, or seamless architectural flush mount designs to maximize your home’s curb appeal.